How LATAM Talent Helped a Trucking Company Scale
The Challenge: A Trucking Company at Its Breaking Point
When Mike and Brian first contacted us, they were running their small trucking brokerage on fumes. As the two founding brokers, they were juggling sales calls during the day and handling operations late into the night. Their single dispatcher, Tom, was pulling 16-hour shifts managing carrier sales, track and trace, and dispatch coordination all by himself.
“We weren’t sleeping,” Mike recalls. “Brian and I would be making sales calls until 6 PM, then switching to operations mode until midnight. Tom was practically living at the office.”
The breaking point came when they landed their biggest contract yet, which was a major deal involving oversize loads and heavy hauling that would triple their monthly volume. What should have been a celebration felt more like a crisis. They knew their current three-person team couldn’t handle the workload without burning out completely.
The Solution: Strategic LATAM Talent Placement
That’s where we stepped in. After analyzing their operations, we identified four critical areas where they needed immediate support:
Dispatch Operations
They needed dedicated dispatchers to handle the complex logistics of oversize loads.
Track and Trace
Real-time monitoring became crucial with high-value heavy haul shipments.
Carrier Sales
Building relationships with specialized heavy haul carriers required dedicated focus.
General Sales Support
Lead qualification and follow-up to free up the brokers for closing deals.
Within two weeks, we connected them with a team of experienced LATAM professionals
- Two bilingual dispatchers with heavy haul experience.
- One dedicated track and trace specialist.
- One carrier sales representative with a proven track record.
All at a combined cost of just $8.50/hour per position – a fraction of what they would have paid for local hires.
The Results: Sleep, Growth, and Peace of Mind
Six months later, the transformation is remarkable. Mike and Brian now focus exclusively on high-level strategy and major client relationships. Tom has transitioned into a operations manager role, overseeing the expanded team rather than doing everything himself.
“We’re actually sleeping again,” Brian laughs. “And our new contract is running smoothly. The LATAM team integrated seamlessly – their experience with logistics and bilingual capabilities have been game-changers for our carrier relationships.”
The numbers speak for themselves:
- 300% increase in monthly volume handled.
- 40% reduction in operational costs.
- 24/7 coverage for track and trace operations.
- Zero missed deliveries on oversize loads.
Why LATAM Talent Works for Trucking Companies
This success story isn’t unique. Small trucking companies often reach a point where they’re too busy to grow but can’t afford to hire locally. Our LATAM talent solutions bridge that gap, providing experienced professionals who understand the industry at rates that make sense for growing businesses.
The key is finding the right match: professionals who not only have the technical skills but understand the fast-paced, relationship-driven nature of trucking and logistics.
Sound Familiar?
If you’re reading this at 11 PM while tracking a shipment or reviewing carrier contracts, you might be in the same spot Mike and Brian were. Running a trucking company shouldn’t mean sacrificing your sleep or your sanity.
We’ve helped dozens of small brokerages break through that growth ceiling without the stress. Whether you’re drowning in dispatch calls or losing carriers because you can’t provide 24/7 support, there’s a better way forward.
Want to hear how we could help your specific situation? Let’s have a casual conversation about it. No pressure, just two industry people talking shop about what’s possible.
[Schedule a relaxed chat here – we promise we won’t try to sell you anything on the first call]
